How to Hard Refresh Your Browser and Clear Your Cache

When you make changes to your Shopify store and can’t see them reflected on the live site, the problem is usually your browser cache. Your browser stores a local copy of websites to load them faster — which is helpful most of the time, but means you might be looking at an older version of a page after updates have been made.

A hard refresh forces your browser to bypass the cache and load the latest version of the page directly from the server.

Chrome on Mac: Command + Shift + R, or hold Shift and click the reload button.

Chrome on Windows: Ctrl + Shift + R, or hold Ctrl and click the reload button. Ctrl + F5 also works.

Firefox on Mac: Command + Shift + R, or hold Shift and click the reload button.

Firefox on Windows: Ctrl + Shift + R, or Ctrl + F5.

Safari: Option + Command + E clears the cache, then Command + R to reload.

Edge: Ctrl + Shift + R, or Ctrl + F5.

If a hard refresh doesn’t resolve what you’re seeing, the issue may be a server-side cache rather than a browser cache — common on Shopify stores using a CDN or caching app. In that case, you’ll need to clear the cache at the platform or app level, or contact your developer.